Your AI Department
AI shouldn't feel overwhelming.
Implemented properly, AI and automation become a genuine advantage for Welsh businesses. AI Department exists to bring structure and clarity to that process, designing practical systems that strengthen how your business runs over time.
Co Founder
Shah
Tech Director
Shah heads AI Department as Tech Director, bringing over 20 years of international experience building technology and brands at scale. Having previously advised government on digital and e-government strategy and worked with global brands including Sony, Rihanna and brands at the top of their industries, she now focuses that expertise on helping Welsh businesses grow smarter, faster and more efficiently through AI and automation.
Your AI Department
AI shouldn't feel overwhelming.
Implemented properly, intelligent systems and automation become a genuine operational advantage. AI Department exists to bring structure and clarity to that process, designing practical AI solutions that strengthen how a business runs over time.
Our team
You're in
experienced hands.
You work directly with our leadership team, supported by a dedicated group of engineers who design, build and maintain your systems.
Co Founder
Shah
Tech Director
Shah heads AI Department as Tech Director, bringing over 20 years of international experience building technology and brands at scale. Having previously advised government on digital and e-government strategy and worked with global brands including Sony, Rihanna and brands at the top of their industries, she now focuses that expertise on helping Welsh businesses grow smarter, faster and more efficiently through AI and automation.
Co Founder
Shah
Tech Director
Shah heads AI Department as Tech Director, bringing over 20 years of international experience building technology and brands at scale. Having previously advised government on digital and e-government strategy and worked with global brands including Sony, Rihanna and brands at the top of their industries, she now focuses that expertise on helping Welsh businesses grow smarter, faster and more efficiently through AI and automation.
FAQs
Your questions answered.
Everything you need to know about working with us. Still have questions. Book a free call and let's talk.
Do I need technical knowledge to work with you?
No. We guide you through the process in plain language and handle the technical side for you. You don’t need an in-house AI team, that’s our role.
How long does it take to see results?
Most clients begin seeing measurable improvements within the first 30–60 days. Timelines depend on your operations, but we prioritise initiatives that deliver value early.
Will this technology work for my business?
Every system is designed around your operations and tested before launch. If something needs refining, we adjust and improve it, that’s part of the process. The systems are designed specifically to improve your business operations.
How much does it cost?
Costs vary depending on scope and complexity. We provide clear pricing before any work begins, with no hidden fees. After an initial assessment, we outline exactly what’s involved and what it will cost.
What happens after implementation?
We continue to monitor, refine and support your systems to ensure they perform as your business evolves. You won’t be left managing system alone.
Co Founder
Sophie
Comms Director
Sophie is Department's Creative & Communications Director, bringing a sharp creative instinct and strategic eye that most tech companies simply don't have. Having worked across the full client roster, she has a rare ability to see immediately where and how businesses can communicate and automate smarter. Sophie ensures every system AI Department builds doesn't just work technically, it works for the people using it and the customers receiving it.
Your AI Department
AI shouldn't feel overwhelming.
Implemented properly, intelligent systems and automation become a genuine operational advantage. AI Department exists to bring structure and clarity to that process, designing practical AI solutions that strengthen how a business runs over time.
Previously
Sony
Playboy
G20 Awards
The Kennel
Sony Music
UCF / Magna
Rihanna
App Nation
Public Sector
+ More
Before building Wales's AI Department, our team delivered for
FAQs
Your questions answered.
Everything you need to know about working with us. Still have questions. Book a free call and let's talk.
Do I need technical knowledge to work with you?
No. We guide you through the process in plain language and handle the technical side for you. You don’t need an in-house AI team, that’s our role.
How long does it take to see results?
Most clients begin seeing measurable improvements within the first 30–60 days. Timelines depend on your operations, but we prioritise initiatives that deliver value early.
Will this technology work for my business?
Every system is designed around your operations and tested before launch. If something needs refining, we adjust and improve it, that’s part of the process. The systems are designed specifically to improve your business operations.
How much does it cost?
Costs vary depending on scope and complexity. We provide clear pricing before any work begins, with no hidden fees. After an initial assessment, we outline exactly what’s involved and what it will cost.
What happens after implementation?
We continue to monitor, refine and support your systems to ensure they perform as your business evolves. You won’t be left managing system alone.
Take A Seat
Ready when you are.
We review your operations, identify the highest-impact opportunities and build AI and automation systems that deliver real, measurable results for your business.
Co Founder
Sophie
Comms Director
Sophie is Department's Creative & Communications Director, bringing a sharp creative instinct and strategic eye that most tech companies simply don't have. Having worked across the full client roster, she has a rare ability to see immediately where and how businesses can communicate and automate smarter. Sophie ensures every system AI Department builds doesn't just work technically, it works for the people using it and the customers receiving it.
Our Team
You're in experienced hands.
You work directly with our leadership team, supported by a dedicated group of engineers who design, build and maintain your systems.
Co Founder
Sophie
Comms Director
Sophie is Department's Creative & Communications Director, bringing a sharp creative instinct and strategic eye that most tech companies simply don't have. Having worked across the full client roster, she has a rare ability to see immediately where and how businesses can communicate and automate smarter. Sophie ensures every system AI Department builds doesn't just work technically, it works for the people using it and the customers receiving it.
Previously
Sony
Playboy
G20 Awards
The Kennel
Sony Music
UCF / Magna
Rihanna
App Nation
Public Sector
+ More
Before building Wales's AI Department, our team delivered for
Take A Seat
Ready when you are.
We review your operations, identify the highest-impact opportunities and build AI and automation systems that deliver real, measurable results for your business.
Our Team
You're in experienced hands.
You work directly with our leadership team, supported by a dedicated group of engineers who design, build and maintain your systems.