Front Desk

Always on. Always ready.

Front Desk is your AI-powered website chat — trained on your business, built by us, managed by us. Your customers get answers. You get leads.

Front Desk

Always on. Always ready.

Front Desk is your AI-powered website chat — trained on your business, built by us, managed by us. Your customers get answers. You get leads.

Front Desk

Always on. Always ready.

Front Desk is your AI-powered website chat — trained on your business, built by us, managed by us. Your customers get answers. You get leads.

Issues get resolved, not forgotten.

Questions turn into clear next steps, helping your team close loops instead of juggling threads.

Know what your customers need.

See what people ask most, then use those insights to improve your service over time.

Answer customers without delays.

Your customers get help the moment they ask — even when your team is offline or busy.

Nothing gets missed.

Every message is captured and organised, so your team stays on top of conversations without stress.

Customers help themselves faster.

Clear answers are always available, reducing friction and unnecessary back-and-forth.

Who is this for

Welsh businesses who are tired of missing enquiries outside office hours, answering the same questions repeatedly, or relying on a contact form and hoping for the best.

Conversations feel natural.

Support flows naturally from AI to human, so customers never feel passed around or ignored.

How it works

Up and running in days.

No technical knowledge needed. We handle everything from setup to training to ongoing management.

We set it up We install Front Desk on your website and connect everything. You don't touch a line of code.

We train it on your business Share your website, documents or FAQs and we do the rest — so it speaks in your voice from day one.

It goes to work Front Desk handles customer questions 24/7, captures leads and only passes to your team when it really matters.

We keep it sharp As your business changes, so does Front Desk. We monitor performance, update training and refine responses.

Flexible for any business

FAQs

Your questions answered.

Everything you need to know about Front Desk. Still have questions. Book a free call and let's talk.

How does the AI chat work?

We train an AI assistant on your business — your website, documents, and FAQs. It then answers your customers' questions instantly, around the clock, directly from your website.

How long does it take to set up?

Most businesses are live within a few days of signing up. We handle the setup, training, and installation — you just give us the green light.

Do I need to be technical to use this?

Not at all. Front Desk is a fully managed service — we take care of everything. We'll notify you when something needs your attention, and you can log in to see your conversations any time.

What if it doesn't know something?

It will let the customer know it can't help with that specific question and offer to connect them with your team instead — no dead ends.

Will this replace my support team?

No. It handles the repetitive questions so your team can focus on the conversations that actually need them. Think of it as backup that never clocks off.

CRM / Calendar integration

Add-On

£

299

29

/

Setup

Connect to your CRM for a full automated experience. Quoted per system - enquire for your setup.

From

Additional Content Sources

Add-On

£

49

29

/

Setup

Train your chatbot on additional pages or documents beyond your plan allowance.

From

Ecommerce chatbot

£

299

29

/

Setup

Product catalogue integration, stock awareness, basket assist and order information — scoped and quoted per project.

From

Bespoke Quote

Who is this for

Welsh businesses who are tired of missing enquiries outside office hours, answering the same questions repeatedly, or relying on a contact form and hoping for the best.

Who is this for

Welsh businesses who are tired of missing enquiries outside office hours, answering the same questions repeatedly, or relying on a contact form and hoping for the best.

Conversations feel natural.

Support flows naturally from AI to human, so customers never feel passed around or ignored.

Customers help themselves faster.

Clear answers are always available, reducing friction and unnecessary back-and-forth.

Nothing gets missed.

Every message is captured and organised, so your team stays on top of conversations without stress.

Issues get resolved, not forgotten.

Questions turn into clear next steps, helping your team close loops instead of juggling threads.

Know what your customers need.

See what people ask most, then use those insights to improve your service over time.

Answer customers without delays.

Your customers get help the moment they ask — even when your team is offline or busy.

Flexible for any business

Growth

Most Popular

£

99

29

/

Setup

then £99/month

⟡ Up to 500 conversations/mo

  • What's Included

  • Full chatbot build & training

  • AI-powered customer replies

  • Human handoff to live agents

  • Smart inbox for your team

  • Basic knowledge base training

  • Conversation analytics

  • Basic support

  • Brand colours & icon

Get Started

Pro

£

199

79

/

Setup

then £199/month

⟡ Up to 1500 conversations/mo

  • What's Included

  • Full chatbot build & training

  • Advanced AI responses

  • Human handoff to live agents

  • Smart inbox for your team

  • Custom knowledge base

  • Conversation analytics

  • Priority support

  • Brand colours & icon

Get Started

Additional Content Sources

Add-On

£

49

29

/

Setup

Train your chatbot on additional pages or documents beyond your plan allowance.

From

CRM / Calendar integration

Add-On

£

299

29

/

Setup

Connect to your CRM for a full automated experience. Quoted per system - enquire for your setup.

From

Ecommerce chatbot

£

299

29

/

Setup

Product catalogue integration, stock awareness, basket assist and order information — scoped and quoted per project.

From

Bespoke Quote

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